Yes, secondary glazing can significantly reduce outside noise, particularly from traffic and general street sound, while improving overall comfort within the room.

Our 3mm UV-resistant PETG panels are durable and designed for everyday use. As with any clear glazed surface, care should be taken during handling and cleaning to avoid scratches.   

Yes - many customers leave panels installed throughout the year. For south-facing windows exposed to prolonged summer heat, we may recommend removing panels during particularly hot periods.

Secondary glazing can greatly reduce condensation by creating an insulating barrier between the room and the original window, helping to improve surface temperatures and overall comfort.

In most cases, no permanent alterations are required. Some window types or protruding furniture may require minor adjustments to ensure the panels sit flush within the frame.

Our finishes are designed to complement traditional paint colours and heritage interiors rather than provide exact paint matches. Variations can occur depending on lighting, age of paint, and existing surface finishes.

Yes - surrounding magnetic strips and certain visible elements can be carefully overpainted if required.

No - installation is designed to be simple and straightforward. Most customers are able to install the panels themselves using our measuring and fitting guides.

Many heritage windows are not perfectly square. We recommend allowing a small margin within the frame when measuring to ensure the panels fit comfortably and sit flush.

As all panels are made to measure, production begins shortly after an order is placed. Amendments may be possible within a short period after ordering, but cancellations cannot be guaranteed once manufacturing has started.

As each order is bespoke and manufactured specifically to your measurements, panels cannot usually be returned or resold. However, if your order arrives damaged, has a manufacturing defect or has been made incorrectly, please contact us immediately and we will work to resolve the issue as quickly as possible. This does not affect your statutory rights. 

Once your order is ready, we will contact you to arrange a suitable delivery date wherever possible.